Delivery
We're delighted to offer Europe-wide shipping for all Lingon products. If you live elsewhere, feel free to contact me for shipping options and I will get back to you as soon as possible.
Shipping costs
If you live in Germany, shipping is 5 EUR per order. Within the EU, shipping is 8 EUR per order and for all other European countries, the cost is 10 EUR. We offer free shipping from 100 EUR within Germany, and from 150 EUR in the rest of Europe. The cost of delivery will be added at checkout.
Returns
Your satisfaction is very important to us. For all non-customized items, you have a 14-day right of withdrawal from the date of delivery. To initiate a return, please contact us at jessica@lingontextil.com, and we will guide you through the process. Returned items must be unused, unwashed, and in their original condition. Please note that return shipping costs for non-defective items are the responsibility of the customer. Custom-made or personalized products are exempt from returns, unless they are defective or damaged upon arrival. If an item arrives damaged or faulty, please contact us immediately with photos, and we will arrange a full refund or replacement.
Customization
Love our style but have a unique idea in mind? We're thrilled to offer customization options for many of our products! Contact me, and I will see what I can do.
Care
Our products are made to last. We recommend a gentle machine wash at 30 degrees. Because each item is handmade with care, please use a delicate cycle and avoid using a tumble dryer. Instead, lay the item flat to air dry. This will help preserve the shape, stitching, and overall quality of the product.
Measurements
We don't want to waste any fabric, and for that reason product measurements may vary a few centimetres between products.